• Taylor AFS’s service department offers repair service 7 days a week, 365 days per year.
• Taylor AFS’s team of technicians is strategically located within our territory — North, South, East & West.
• All of our full-service technicians are factory trained and refrigeration certified.
• On-going training is conducted throughout the year to keep our skills up to date.
• Our management team reviews each technician’s performance regularly.
• The office is able to keep in touch with our field service technicians using the latest in digital technology.
• Our technicians are dedicated Professionals, on-call to assist over the phone and after hours.
• Emergency service or telephone troubleshooting can be reached simply by dialing 301-773-2700.
• Each of our service vehicles carries a standard stock of replacement parts valued at over $30,000.
• We are able to respond to your service call within 24 hours over 95% of the time.
• Our “first-time fix” rate is over 95%.
We also offer:
• Equipment Refurbishing Programs
• Complete equipment rebuild programs
• Preventive Maintenance Programs
• Service Contracts
• Taylor AFS uses state-of-the-art shipping and communications tools.
• Our parts department stocks over $1M in spare parts inventory
• Our computer system automatically reorders parts stock daily.
• Our service vans are replenished daily to ensure a “first time” fix with the correct part when you need it.